At NGN it is very important that we partner with service providers that provide high dependability and excellent customer service to our subscribers. Today we would like to spotlight ETC, the voice services provider on the NGN network.
In addition to standard full-featured residential and business voice solutions, ETC offers advanced services such as PRI, SIP, Voice and Fax integration to email, and Hosted VoIP solutions. ETC is also one of the organizations that supported the establishment of the Education Exchange powered by NGN and offers schools hosted telephony, VoIP and SIP trunking amongst other services.
Originally established in 1903 as The Ellijay Telephone Exchange, ETC humbly began as a telephone company offering limited service to a few customers. In 2013, the company celebrated 110 years in business, making it the oldest privately held telephone company in the state. ETC now serves customers in North Georgia, North Carolina and Tennessee. The company offers a variety of business and residential solutions to meet the growing demands of a society becoming more technologically advanced. It is just one of a handful of family-owned, small market communications companies still standing in Georgia.
“NGN values ETC’s excellent customer service and forward thinking vision,” says Paul Belk, NGN’s President and CEO. “We have found them to be a great partner and plan to work with them well into the future.”
“ETC is excited to be the voice services provider for the NGN fiber network. We see this as a great opportunity to collectively pool our resources and deliver state-of-the-art services to the areas of Northeast Georgia currently served by NGN,” says Jason R. Smith, RCDD, ETC’s Vice President of Business Development. “We are committed to truly servicing our customers while maintaining competitive prices and building long term relationships. We’ve been serving areas of North Georgia since 1903 and this is our home. We think our ability to make decisions locally in North Georgia gives us a huge advantage over national competitors.”