NGN is happy to announce the hire of a new employee:
Kevin Baker will be joining the Network Operations department as a Technical Support Representative. In this role, Kevin will provide technical and network problem resolution to customers by performing a question diagnosis and guiding users through step-by-step solutions. He will also handle testing, clean up and basic repair of customer desktops and laptops, and perform device and port provision for field technicians.
Before becoming a part of the NGN team, Kevin worked as an Information Systems Support Analyst for Murphy Medical Center, where he gained a great deal of experience with troubleshooting and providing technical support for the staff. Kevin holds a Bachelor of Science in Management Information Systems from Liberty University and an Associate of Applied Science in Computer Information Systems from Tri-County Community College.
We look forward to working with Kevin as he provides quality support to our customers. Please join us in welcoming him to the NGN family!
Distance Learning eBook
The NGN Story
Download the white paper