To provide you with personalized customer service and help resolve your concern as quickly as possible, our NGN Connect technical support team utilizes remote screen-sharing software for real-time troubleshooting.

Once instructed by a member of our technical support team over the phone, please click on the button below. This will take you to a page where you will need to select the agent you are working with. Your software download will begin and the agent will lead you through the rest of the process.